Hey there!
At Boho Casino, we believe you should be able to relax and enjoy the games without worrying about your personal information. That’s why we’ve created this Privacy Policy in plain, friendly language. We follow Canadian privacy laws (including PIPEDA) and international best practices so you can play with complete peace of mind.
Last updated: April 2026
What Information Do We Collect?
When you join Boho Casino and play Boho Games, we collect only the information we need to make your experience safe, fair, and enjoyable. Here’s what that typically includes:
| Type of Information | Examples | Why We Need It |
|---|---|---|
| Account & Contact | Name, email, date of birth, phone number | To create and secure your account |
| Identification | Government ID, proof of address | To verify you’re 19+ and prevent fraud |
| Payment & Financial | Banking details, crypto wallet addresses | To process deposits and withdrawals |
| Gaming Activity | Games played, bets, wins, bonuses claimed | To run promotions and ensure fair play |
| Technical & Usage | IP address, device type, browser, location | To improve the site and prevent abuse |
| Communication | Messages to support, chat logs | To provide fast and helpful service |
We never collect more than we need.
How We Use Your Information
We use your data to:
- Create and manage your Boho Casino account
- Process deposits, withdrawals, and bonuses in CAD
- Offer you personalized promotions and free spins
- Make sure Boho Games run smoothly and fairly
- Keep your account safe and prevent fraud or money laundering
- Comply with legal and regulatory requirements
- Improve the overall experience (including our mobile app)
Everything is done with your enjoyment and security in mind.
How We Share Your Information
We only share your data when it’s necessary and always under strict protections:
- With licensed game providers (NetEnt, Pragmatic Play, Evolution, etc.) so you can actually play the games
- With payment processors (Interac, Skrill, crypto networks) to handle your money securely
- With regulatory authorities if required by law
- With trusted service partners who help us run the casino (hosting, security, customer support)
We never sell your personal information to marketers or third parties for advertising.
Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your login so you don’t have to type it every time
- Keep your game sessions smooth
- Show you relevant bonuses
- Understand how players use the site so we can make it better
You can manage or block cookies through your browser settings at any time. Our cookie banner makes it easy to choose what you’re comfortable with.
How We Protect Your Data
Your security is non-negotiable. We use:
- Bank-level SSL encryption for all data in transit
- Strong firewalls and regular security audits
- Strict access controls (only the people who need to see your data can see it)
- Optional two-factor authentication (2FA) for your account
We store your data only as long as necessary for the reasons listed above or as required by law.
Your Rights as a Canadian Player
You have full control over your personal information. You can:
- Access the data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent where we rely on it
- Object to certain processing activities
To exercise any of these rights, just contact us – we respond quickly and without hassle.
International Data Transfers
Some of our service partners are located outside Canada. When we transfer data, we make sure strong safeguards (like standard contractual clauses) are in place to keep your information protected.
Children’s Privacy
Boho Casino is strictly for players aged 19 and older. We do not knowingly collect data from children or minors. If we discover someone under 19 has created an account, we will close it immediately and delete their information.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our services or legal requirements. We’ll let you know about any important changes by email or a clear notice on the site.
Questions or Concerns?
We’re here to help. If you have any questions about your privacy or how we handle your data, just reach out:
- Live chat (available 24/7)
- Email: privacy@bohocasinо.com
Our team speaks English and French and genuinely cares about giving you clear answers.
Thank you for trusting Boho Casino with your information. We’re committed to keeping the bohemian fun going while protecting what matters most to you.
Play responsibly and enjoy every moment at Boho Casino! 🎰
This Privacy Policy is part of our overall Terms & Conditions.